Terms of Service
These Terms govern your use of UrgentFlow, a countdown timer plugin and component for Framer, together with the Portal at portal.urgentflow.rnui.dev and the API at urgentflow.rnui.dev (collectively, the "Service"). By signing in or using the Service you agree to these Terms.
1. The Service
UrgentFlow is a Framer plugin and Code Component that renders countdown timers on Framer sites. The free tier provides fixed-date timers that point every visitor at the same deadline. The Pro tier ($7/month) adds per-visitor "evergreen" deadlines that persist across sessions, devices, and cache clears.
2. Accounts & eligibility
You may create an account by signing in with Google. You are responsible for keeping your Google account secure; anyone who can sign in as you can manage your UrgentFlow account. You must be at least 13 years old to use the Service, and you must be legally able to enter into a contract in your jurisdiction.
3. Free tier
The free tier is provided at no cost and may be used indefinitely. Free-tier timers include a "Powered by UrgentFlow" badge that links back to our site. The free tier's feature set, rate limits, and badge behaviour may change from time to time with reasonable notice.
4. Pro tier & billing
- Pro is $7 USD per month. A 7-day free trial is available; you may need to provide a payment method to start the trial.
- Payment is processed by Freemius as merchant of record. Freemius charges your payment method, issues invoices, handles taxes, and operates the customer billing portal.
- The subscription renews automatically at the end of each billing period until you cancel.
- You may cancel at any time from the Freemius customer portal (link provided in your receipts or via the Portal). Cancellation takes effect at the end of the current billing period — you keep Pro access until then.
- Refunds are governed by the Freemius policy. Contact us if you believe you are entitled to a refund.
- Price or plan changes will be announced at least 30 days before they take effect for existing subscribers.
5. Acceptable use
You agree not to:
- Use the Service to deceive visitors about deadlines in a way that violates consumer-protection law, or to facilitate illegal activity.
- Reverse-engineer, decompile, or extract secrets from the Service beyond what is strictly permitted by applicable law.
- Resell, sublicense, or re-host the plugin or API as a competing product.
- Probe, scan, or test the vulnerability of the Service without prior written authorisation, or bypass rate limits, security, or entitlement checks.
- Upload content that infringes third-party rights or that is unlawful where you publish it.
We may suspend or terminate accounts that violate this section.
6. Intellectual property
The UrgentFlow name, logo, plugin code, component code, and documentation are owned by the operator of the Service. You receive a limited, non-exclusive, non-transferable licence to use the plugin and the Service for the duration of your subscription (or indefinitely for free-tier features). You retain all rights to the content, site designs, and customer data you create using the Service.
7. Service availability
We operate on a best-effort basis and do not offer a formal service-level agreement (SLA) at the current pricing tier. We aim for high availability but occasional downtime for deployments, upstream provider incidents, and maintenance is expected.
By design, countdown timers on your published Framer sites continue to render in the browser even when the Portal or API is offline — your visitors will still see the timer counting down. Only Portal operations (sign-in, settings changes, new evergreen-deadline issuance) depend on the backend being reachable.
8. Third-party services
The Service depends on third parties including Google (Firebase, Cloud Functions, Identity), Freemius (billing), our VPS host, and the Framer platform. Their terms, privacy policies, and availability affect your use of UrgentFlow. We are not responsible for outages or changes originating with those providers, though we will communicate material impact where we can.
9. Disclaimer of warranties
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, error-free, or that defects will be corrected.
10. Limitation of liability
To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Service. Our aggregate liability for any claim relating to the Service will not exceed the amount you paid to us (via Freemius) in the 12 months preceding the event giving rise to the claim, or USD 20 if you are a free-tier user.
11. Indemnity
You agree to indemnify and hold us harmless from any third-party claim arising out of your violation of these Terms, your violation of applicable law, or your misuse of the Service.
12. Termination
You may stop using the Service at any time. You can delete your account by emailing mrpmohiburrahman@gmail.com; deletion follows the retention timeline in the Privacy Policy. We may suspend or terminate your access for material breach of these Terms, abuse, or a legal requirement. On termination, sections that by their nature should survive (IP, disclaimers, liability, indemnity, governing law) continue to apply.
13. Changes to the Service and to these Terms
We may change the Service and these Terms from time to time. For material changes to these Terms we will update the "Last updated" date and, for paid subscribers, notify by email before the change takes effect. Continued use of the Service after the effective date means you accept the updated Terms.
14. Governing law
These Terms are governed by the laws applicable to the Service Provider's place of business, without regard to conflict-of-laws rules. Where you are a consumer, mandatory consumer-protection rights under your local law still apply.
15. Contact
Questions about these Terms: mrpmohiburrahman@gmail.com.